At Lyra Studio, we believe your data is yours. We collect only what we need to provide you with an exceptional studio management experience, and we never sell your information to third parties. This policy explains exactly what we collect, why, and how we keep it safe.
01 Information We Collect
Account Information
When you create an account, we collect:
- Your name and email address
- Password (encrypted and never stored in plain text)
- Profile information you choose to add (photo, bio, teaching specialties)
- Payment information (processed securely through Stripe—we never see your full card number)
Student & Lesson Data
To power your studio management, we store:
- Student names, contact information, and lesson history
- Scheduling data and calendar events
- Lesson recordings and AI-generated summaries (Studio Pro tier)
- Payment and invoice records
- Notes and progress tracking data you create
Usage Information
We automatically collect:
- Device and browser information
- IP address and general location (country/region)
- Pages visited and features used
- Error logs to help us fix issues
02 How We Use Your Information
We use your information to:
- Provide the service — scheduling, payments, video lessons, and AI features
- Improve Lyra Studio — understanding how teachers use the platform helps us build better features
- Communicate with you — account notifications, product updates, and support responses
- Ensure security — detecting and preventing fraud or unauthorized access
- Process payments — facilitating transactions between you and your students
We never sell your data. Your student information, lesson recordings, and personal details are never sold to advertisers or data brokers. Period.
03 Data Storage & Security
Your data is protected by:
- Encryption in transit — all data transmitted using TLS 1.3
- Encryption at rest — your data is encrypted on our servers
- Secure infrastructure — hosted on enterprise-grade cloud providers with SOC 2 compliance
- Access controls — strict internal policies limiting who can access what
- Regular backups — your data is backed up daily with point-in-time recovery
Lesson recordings and AI transcriptions are processed using secure, privacy-focused AI providers. Audio is analyzed to generate summaries and is not used to train AI models.
04 Third-Party Services
We work with trusted partners to provide Lyra Studio:
Stripe
Payment processing. Your payment details are handled directly by Stripe under their privacy policy.
Cloud Hosting
Infrastructure providers (AWS/GCP) for reliable, secure data storage and application hosting.
AI Processing
Secure AI providers for lesson transcription and summary generation. Data is not used for model training.
Email Services
Transactional email providers for account notifications and lesson reminders.
We carefully vet all third-party services for their security and privacy practices before integration.
05 Your Rights
You have the right to:
- Access your data — request a copy of all data we hold about you
- Correct your data — update or fix any inaccurate information
- Delete your data — request complete deletion of your account and associated data
- Export your data — download your student records, lesson history, and other data in standard formats
- Opt out — unsubscribe from marketing communications at any time
To exercise these rights, contact us at privacy@lyrastudio.io. We'll respond within 30 days.
06 Cookies & Tracking
We use cookies to:
- Essential cookies — keep you logged in and remember your preferences
- Analytics cookies — understand how people use Lyra Studio (anonymized)
We do not use advertising cookies or sell data to advertisers. You can manage cookie preferences in your browser settings.
07 Children's Privacy
Lyra Studio is designed for music teachers (adults). While teachers may have minor students, we do not knowingly collect personal information directly from children under 13 without parental consent.
Student information entered by teachers (such as student names for scheduling) is controlled by the teacher and subject to their own privacy practices with their students and families.
08 Changes to This Policy
We may update this policy from time to time. When we make significant changes, we'll notify you by email and update the "Last updated" date at the top of this page.
Continued use of Lyra Studio after changes constitutes acceptance of the updated policy.
09 Contact Us
Questions about this privacy policy or how we handle your data?
privacy@lyrastudio.io